Frequently Asked Questions
FAQs

Frequently Asked Questions FAQs

When it comes to hiring trades and craftsman to complete your project, most people have questions.  Here are the most frequently asked questions:

Can you give me a price over the phone?

A: Due to a multitude of variables, for us to get any price out we must first see the site and do an onsite take-off.

What geographic areas do you cover?

A: We cover everywhere from Collingwood to Toronto's Lakeshore and Brooklin to Grimsby and everything in between. Here's a map of the area we cover highlighted in green. If you're not sure, call us to confirm.

Do you warranty your work?

A: Yes, all work performed by Fine Finish is covered by a lifetime warranty on the installation. The warranty is fully transferable to any new property owners as well.

Is your company doing the work or are you using subcontractors?

A: We only use certified and company trained in-house tradesmen. The only time we will bring in a sub-trade is if it's not in our skill set or are not licensed to perform the work i.e. plumbing, electrical....etc.

How do you determine pricing?

A: Every estimate is customized. For pricing, we rely on the square/linear footage and materials required, plus labour.

I need this project done right away, can you start this week?

A: NO! We generally require at least 2 weeks’ notice for winter projects and 1-2 months’ notice the rest of the year. Tip: A contractor who's ready to go right away "waiting for your call" isn't generally someone you want working on your project.

Are you insured and bonded?

A: Yes, all of our men are fully bonded. We carry $5,000,000.00 in liability insurance and are fully compliant and up to date with WSIB/source deductions. We don’t take chances with your biggest investment: your home.

Can you apply a layer of drywall over an existing ceiling instead of removing the stipple?

A: NO! We will never apply a second layer of drywall. It's a lazy, dangerous and improper practice.

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How do you protect my current flooring while working in my home or office?

A: We use a proprietary 3 layer protection system so you can be sure your floor is protected.  This protective system is designed to protect your floor from abrasion, dust, and impacts.  The 3 layers are made of:

  • Top Layer:  Dust stop layer - keeps abrasive dust and grit off your floor.
  • Middle Layer: Hard protective layer - hard-core serious protection for your floors.
  • Bottom Layer: Cushion protective layer - keeps your floor safe from any impacts.

Dust Control & Floor Protection

We utilize a dust-free sanding system via wet-sand technique or mechanical extraction. Our system is so good that it provides a 95% Dust Free environment for you and your family.

We care about your home so much that we've developed our 3 Level Shield Floor Protection System to ensure that your floor looks as good when we're done as it did when we started.

3 LAYER FLOOR PROTECTION
3 LAYER FLOOR PROTECTION

What are your working hours?

A: We generally work 9am-5pm unless our client requires special accommodation. Sometimes supplies are dropped off the evening before a project begins. We are on your job every day until it’s complete.

Do you have a question of your own?

Contact us at 647-298-7185 and jharper@finefinishwallsystemsold.com

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